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We process orders from Monday to Friday, we are closed on French National holidays.
 Orders received by 10:00 (Paris time) will be processed that day |
 Any order received after 10:00 will be processed the next day |
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The following times have been agreed with our carrier FEDEX :
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If it is important that your cheese board be delivered on a certain date, we advise that you allow an additional 24 hours margin on the delivery times.
For dinner parties and receptions taking place at the week end please place the order before 10:00 (Paris time) on the Wednesday.
This is particularly important for customers that require 48 hours delivery times.
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| Europe | 24 hours |
| Europe non European Union | 24 to 48 hours |
| North America (except Alaska) | 24 hours |
| Japan | 48 to 72 hours |
| Asia | 48 to 72 hours |
| South America | 48 to 72 hours |
| Africa | 48 to 96 hours |
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IMPORTANT ADVICE :
Our carriers will only deliver to the address you indicated on your order. Please make sure somebody is there to receive the package. If not the package will be returned to the carriers local depot, with a notice of an attempted delivery left at the address. this delay could damage the cheeses and we cannot be held responsible.
Should you wish for any reason to change the delivery address, it is your responsibility to contact your local carriers office and organize it with them. We cannot be held responsible if this change of address damages the cheeses. Our carriers will not deliver to neighbors unless you inform them.

Due to our strict quality standards, we are not able to P.O. boxes, or to APO/FPO addresses at this time. We are sorry for the inconvenience, but we are unable to guarantee that our products will arrive in a timely fashion or in excellent condition when shipped to P.O. boxes.
For US Saturday deliveries, if available from Fedex, there will be an additional charge of 15.00 €
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Our concern is that the cheeses are delivered to you at the address requested in the shortest possible time. Thank you respecting the above. Bon appetit.
If you would like any additional information, please contact our Customer Relations Services.
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